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Refund Policy

Last updated: 10 July 2026

14-day money-back guarantee. If you're not happy with a paid ITM plan, request a refund within 14 days of your purchase and we'll refund you in full. You can also try everything the Free plan offers before you pay.

Contents

  1. Try before you buy
  2. 14-day guarantee
  3. What's eligible
  4. What's not eligible
  5. Renewals & cancellations
  6. How to request a refund
  7. Processing & timing
  8. Your statutory rights
  9. Contact

1. Try before you buy

ITM offers a Free plan that works forever. We encourage you to use it first to make sure ITM fits your needs before purchasing a Pro subscription or Lifetime license.

2. 14-day money-back guarantee

For all paid plans — Pro Monthly, Pro Annual and the Lifetime license — you may request a full refund within 14 days of the original purchase date, for any reason. No fine print, no complicated hoops.

3. What's eligible

  • Your first purchase of any paid plan, requested within 14 days.
  • Duplicate or accidental charges.
  • Charges you did not authorize (please contact us immediately).

4. What's not eligible

  • Requests made more than 14 days after the purchase date.
  • Subscription renewals after the initial 14-day window (see below — cancel beforehand to avoid renewal).
  • Purchases where there is clear evidence of abuse of the refund policy (for example, repeated buy-and-refund cycles).

5. Renewals & cancellations

Pro subscriptions renew automatically. You can cancel at any time, and you'll keep Pro access until the end of the period you already paid for — you are not charged again after cancelling. To avoid being charged for a renewal, cancel before your renewal date. If a renewal charge occurs and you contact us promptly, we'll review it fairly.

6. How to request a refund

Email support@internettransfermanager.app from the address on your account and include:

  • the email used for the purchase;
  • the plan you bought (Pro Monthly, Pro Annual, or Lifetime); and
  • the approximate purchase date and/or the receipt or order number from our payment provider.

We'll confirm and process eligible refunds as quickly as we can.

7. Processing & timing

Approved refunds are issued to your original payment method through our payment provider. Depending on your bank or card issuer, it can take several business days for the amount to appear on your statement. When a refund is issued, the associated paid license is deactivated and your account returns to the Free plan.

8. Your statutory rights

Nothing in this policy limits any refund or cancellation rights you may have under the consumer-protection laws of your country. Where local law grants you stronger rights, those rights apply.

9. Contact

Questions about refunds or billing? Email support@internettransfermanager.app and we'll help.

This document is a general template provided for informational purposes and is not legal advice. Consider having a qualified professional review it for your specific business and jurisdiction before relying on it.